Privacy Policy – Metamust

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Introduction

Welcome to EduPlatform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our educational platform and use our services.

By accessing or using our platform, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring your personal information is handled responsibly

Data Collection

We collect information you provide directly to us, such as when you:

Create an account or profile
Enroll in courses or educational programs
Submit assignments or participate in discussions
Contact us for support or inquiries
Subscribe to our newsletters or updates

The types of information we may collect include your name, email address, educational background, course progress, and any other information you choose to provide.

Use of Data

We use the information we collect to:

Provide, maintain, and improve our educational services
Process enrollments and track course progress
Send you important updates about your courses and account
Respond to your comments, questions, and support requests
Analyze usage patterns to enhance user experience
Comply with legal obligations and protect our rights

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences and provide personalized content.

Types of cookies we use:

Essential Cookies: Required for basic platform functionality
Performance Cookies: Help us understand how you use our platform
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant educational content

Third-party Services

We may use third-party services to enhance our educational platform. These services have their own privacy policies and may collect information about you.

Third-party services we use include:

Analytics services to understand platform usage
Payment processors for course enrollments
Email services for communications
Cloud storage providers for content delivery
Video hosting platforms for educational content

Your Rights

You have several rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Ask us to correct any inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured format
Restriction: Ask us to limit how we use your information
Objection: Object to certain uses of your personal information

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Phone: +8801612121646, +351969378913

Address: Edison Prime, 76 Shaheed TajuddinAhmed Ave, Dhaka 1208

We will respond to your inquiry within 30 days of receiving your request.